10 Secrets Flight Attendants Keep Quiet About, Plus Expert Tips for a Smoother Journey

9. The captain's helpers, not wait staff

Many people think flight attendants are mainly there to serve food, tidy up, and answer requests. In reality, their most important job is to act as the captain’s eyes and ears during the flight. The captain, as the leader of the aircraft, is responsible for handling emergencies and keeping everyone safe. Flight attendants are essential in this system. They monitor specific areas and are trained to act quickly in emergencies. To ensure smooth operations, they must check in with the pilots at least once every hour. This ongoing vigilance helps create a safe environment for all, letting passengers relax during their journey.